Here Are Some Frequently Asked Questions About Wovenmedia

WovenManager

Once signed-up we will send you access credentials for your account which will allow you to manage all aspects of your digital signage network from any web browser.

WovenManager supports several media players including Brightsign, Google Chrome and Android devices which you can buy through us along with your WovenManager license.

WovenManager supports all video and image formats including high resolution 4K video. Our CMS automatically encodes all your video files as you upload them to make sure your videos play at the highest possible quality on your chosen media player.

Yes, WovenManager supports a variety of dynamic data feeds such as RSS and web pages.

Your content is stored on our secure cloud servers with up to 20GB of storage available for each account.

WovenManager has a complete suite of scheduling and content targeting features. You can schedule any content to play at select times or days of the week, and content can be targeted to play on media players in specific locations based on the characteristics of those locations.

Yes, our patented technology allows you to publish playlists to networked media players and simultaneously stream the same content to web and mobile devices.

Yes, with WovenManager you can monitor and control every media player on your network from one central admin console and can use our messaging system to receive automated alerts if a player is disconnected or powered off. Remote control capabilities include powering the player on/off, upgrading firmware and even reformatting the players memory card.

Yes, you can choose to include our complete content library with your WovenManager license. This gives you access to 1000s of HD and 4K video clips from premium providers to add extra sizzle to your digital signage experience.

WovenContent

Our library includes content across multiple categories including sports, entertainment, health & wellness and bilingual.

We have partnerships with over 150 premium content providers including major US TV networks, movie studios and sports leagues. Our partners include NBC, CBS, Fox Sports, Disney, HGTV, Telemundo Sony Music, Mayo Clinic and many more.

Yes, the WovenContent library includes HD and 4K content with hundreds of new clips available every month.

Once your WovenContent account is set up you can download as much content as you need from any web browser. You can also choose to create MRSS filters within WovenContent so new content can be automatically transferred to your Content Management System when available.

Yes, our system uses the very latest compression technologies to encode each video at optimal quality. HD content is compressed using the H.264 compression format, for 4K content H.265 is used for compression. You can select content at different bitrates to best suit your network requirements or even download the uncompressed version of the video file if this works best for you. All encoded content is available as mp4 files.

No, we do all the work for you clearing the usage rights to all our content for your network, the only licensing you need to have in place is blanket ASCAP or BMI licenses should you wish to use a lot if content that includes music tracks.

We charge a monthly subscription fee per media player which gives you access to an unlimited amount of content from our library. Pricing starts at $20 per media player with volume discounts as the number of media players increases.

Contact our sales team and we’d be happy to get you signed up and on your way: sales@wovenmedia.com

In the WovenManager or WovenContent Account Settings menu, you can change your login info at anytime.

Enterprise Services

Our team of digital signage experts will work with you to design your network for optimal audience engagement from equipment selection to screen placement to network programming.

Depending on your requirements we can advise you on the best hardware to meet your objectives including screens, media players and networking equipment. We are also happy to purchase this equipment from our suppliers on your behalf and handle all logistics including shipping, warehousing, and consolidation.

We can offer 24x7x365 helpdesk support or anything in between. Our helpdesk technicians are on-call to address any issues you may have with your Wovenmedia powered network.

Yes we offer a full range of creative design and video production services and we’re happy to work within your budget.

Yes, we provide a range of installation services for any size network supported by a nationwide network of expert AV technicians.